30-Day Return Policy
NameYourBlanket.com guarantees your satisfaction. Every effort is made to display our items correctly. If, for any reason, you are not satisfied with your purchase, you may return it within 30 days of the shipment date, provided the product is still in its original packaging. We will refund the full purchase price of the product, excluding shipping costs. Before returning anything, you must call customer service to confirm your return. Otherwise we cannot guarantee a refund. Returns must be shipped via insured courier. We do not accept returns on embroidered items.
Damaged Products
Upon receipt of merchandise, should you find a damage, please contact us immediately at 866-497-4463 or at service@nameyourblanket.com Do not throw away the products or the packaging, as well as the proof of delivery; should you do so, we will not be able to replace your goods.
Order Cancellation
If you'd like to cancel or change a NameYourBlanket.com order for any reason, please e-mail us at cancel@nameyourblanket.com and make sure to include your order number or call 866-497-4463 as soon as possible. We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to us according to our 30-day money back return policy. NameYourBlanket.com reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.
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